Get in accordance with the law Hamon by proposing a withdrawal form to your customers, and a high-level tracking requests in the "Merchandise Returns" of your shop.
The Loi Hamon Prestashop module allows your customers to access a withdrawal form for orders placed on your shop. Within 14 days, they will have the opportunity to simply retract and receive an email confirmation, according to the Hamon law.
Automatic recording of each request in "My merchandise returns" section of the customer area, will allow your customers to have an optimal tracking of their withdrawal requests, with the ability to print their return labels.
By using the Loi Hamon Prestashop addon, you make sure to comply with the Hamon law, in force since 14 June 2014, thanks to the dedicated withdrawal form and the confirmation by email sent to customers.
Automatic recording of each requets in the "Merchandise Returns" will ensure an optimal tracking of each requests, with the ability to change their status (accepted, refused ...).
The ability to choose the contact address allows you managing requests withdrawal from a dedicated e-mail address. Once a request is made, you will receive an e-mail to this address. In addition, all applications will be archived in the "Service" your backoffice.
The Loi Hamon Prestashop module is compatible with the following Prestashop versions: 1.5.2, 220.127.116.11, 1.5.6, 18.104.22.168, 22.214.171.124, 126.96.36.199, 188.8.131.52, 184.108.40.206, 220.127.116.11, 18.104.22.168, 22.214.171.124 and the 1.6.1 version.
The Loi Hamon Prestashop module uses the Responsive Design technology. So, it fit on smartphones and tablets.
The Loi Hamon Prestashop module is W3C compliant.
The Loi Hamon Prestashop module has been tested on the following browsers:
- IE 8 to 11, Firefox, Safari, Chrome et Opéra
The Loi Hamon Prestashop module is supplied with a full documentation.