FAQ Users Prestashop Module
Improve customer satisfaction and SEO of your shop through the FAQ Users add-on! Dedicated FAQ section, FAQ on product sheets (like Amazon), SEO optimizations, customer requests form ... A full FAQ Prestashop add-on!
The "FAQ Users" add-on allows your customers to directly access frequently asked questions without having to contact you. This will save them time and thus increase their satisfaction.
Set your FAQs in an easy way
With the "FAQ Users" add-on, you can just define the different Q & A that you want to appear on your online store. You can categorize them, display them on the main page FAQ provided by the module and even display them directly in your product sheets.
Increase the SEO of your shop
The "FAQ Users" add-on was developped in a search engine optimization perspective. In addition to produce more content to your shop, each Q & A has its own dedicated page where title, url (if url rewrite is enable) and meta description are configurable.
Save time thanks to the FAQ requests
Thanks to the "FAQ Users" add-on, customers will have the opportunity to ask questions directly from a dedicated form. A Q & A will automatically be created in the database. You only have to answer the question and validate it to display it automatically in your new FAQ section.
Multi-shop mode supported and multilingual
The "FAQ Users" add-on is compatible with the multi-shop Prestashop mode. So, you can create different FAQ for your various shops. Add-on settings are also independent. You can customize the FAQ page differently on each shop so that they seamlessly integrates your various templates.
- Creation of an unlimited number of Q & A via a new tab in the backoffice
- Creation of different FAQ categories in the backoffice
- For each Q & A:
- Choix de la catégorie
- Question setting (multilingual)
- Answer setting via WYSIWYG (multilingual)
- Page title setting (multilingual)
- Meta Description setting (multilingual)
- Url rewrite setting (multilingual)
- Display on product sheets or not
- Display on only one specific page
- Display of the Q & A or not
- Order display management
- For each category:
- Category name setting (multilingual)
- Display of the whole categoryor not
- Order display management
- Ability to activate dedicated customer form
- Contact choice for receiving notifications
- Page banner setting of the main FAQ section
- Meta description setting of the main FAQ section (multilingual)
- “Multi-shop” mode supported
The FAQ Users Prestashop add-on uses the Responsive Design technology. So, it fit on smartphones and tablets.
The FAQ Users Prestashop add-on is W3C compliant.
The FAQ Users Prestashop add-on has been tested on the following browsers:
- IE 8 to 11, Firefox, Safari, Chrome et Opera, Edge
The FAQ Users Prestashop add-on is supplied with a full english documentation.
FAQ - Frequently Asked Questions Ask us a question
Can we test your modules before buying them?
In order to see our modules corresponding to your needs, we have made available a test platform for all of our Prestashop addons whose address is: https://demo16.prestaddons.fr/en/
You can test our modules by selecting the one that interests you in the drop-down list at the top of the site. In order to test our Prestashop addons completely, you will find a demo access to our back office, in the banner at the top right. Do not hesitate to modify their configuration according to your needs.
How to be sure of your modules quality?
All our modules are first developed and tested in our development environment with the "Debug" mode of Prestashop activated. We use the latest stable versions of Prestashop throughout the development phase.
After the functional and technical development of our Prestashop modules, we proceed to a first validation phase on the official Prestashop validator (https://validator.prestashop.com/).
Then comes the testing phase (acceptance). In order to guarantee maximum compatibility between the different versions of Prestashop, we test on the old stable versions (between 10 and 15 different versions approximately depending on the case). We then make adjustments to the source code to ensure backwards compatibility.
We then again submit the module under development to the Prestashop validator.
The 2nd test phase takes place in a pre-production environment, close to the real conditions of the shops hosted in production. We also take the opportunity to add the initial and test data to the module.
Our team then begins writing the documentation that will be included in the module and launches the 3rd and final phase of testing. We submit the module one last time to the Prestashop validator so that there are no more errors.
Finally, the developed module is then submitted to the Prestashop team on the addons.prestashop.com site. The module is tested by their team. In case of return, we of course correct the bugs so that the module is fully operational. The module is then put online and ready to be distributed.
This whole process is important not only to guarantee the quality of our Prestashop modules but also to avoid unnecessary and time-consuming support. So everyone is a winner.
Despite this, each Prestashop store is unique, and many unpredictable parameters can come into play (hosting, version of php, specific developments ...). Also, it is almost impossible to anticipate all technical cases. This is why we provide support for our Prestashop modules, in order to guarantee you optimal functioning!
How to install a Prestashop module?
Prestashop add-ons can be installed in the same way that any Prestashop add-on. Either by uploading directory of the add-on, via the FTP protocol, in the "module" directory of your installation. Or by using the "Modules" tab of the back office of your shop. For more information, see the documentation provided in each of our Prestashop module (readme_en.pdf file).